Privacy Policy
VECTOSOLE Privacy Policy
Thank you for visiting vectosole.com (the "Website").
This Privacy and Security Policy (the “Policy”) outlines the information we collect about you on the Website, as well as when you visit our stores or interact with vectosole.com. It explains how we use your personal data, the security measures we take to protect it, and the choices you have regarding the review, revision, or restriction of our use of your data.
This Policy is part of the Terms & Conditions of Use that govern the Website and is binding on all Website users.
If you disagree with this Privacy Policy, you should discontinue use of the Website immediately.
How Do We Use Your Personal Data?
By providing your personal data, you consent to VECTOSOLE using the data collected to fulfill our commitments to you and deliver the service you expect.
We use your personal data for the following purposes:
- To create your personal account at vectosole.com (e.g., name, email address)
- To process your orders (e.g., name, address, and payment details)
- To send text message notifications of delivery status (e.g., mobile phone number)
- To send you marketing offers such as newsletters and catalogs (e.g., email address, name)
- To contact you in case of any delivery issues (e.g., phone number, address)
- To answer your queries and inform you about new or updated services (e.g., email address)
We retain your data only as long as necessary to provide our services to you or as required by law. We cannot remove your data when there is a legal storage requirement, such as bookkeeping rules or an ongoing contractual relationship.
We may combine personal and non-personal data to better serve you, including improving website design and targeting offers, promotions, and product recommendations.
Your Rights
You have the right to request information about the personal data we hold about you. If your data is incorrect, incomplete, or irrelevant, you can request corrections or removal. Annually, you can request written documentation, free of charge, of the personal data we have on file for you.
To request this document, please contact VECTOSOLE customer service. You can also withdraw your consent for marketing purposes (e.g., sending catalogs, newsletters, or offers) at any time by contacting us.
You are responsible for keeping your personal account information secure, including your username and password. Any actions taken while logged into your account will be your responsibility.
Data Sharing
We do not sell your information to third parties. However, we may share your data with third parties as necessary to fulfill transactions, provide services, or when required by law.
Your data may be shared with credit reference or debt collection agencies for purposes such as credit checks, identity verification, or debt recovery. If VECTOSOLE undergoes a merger or reorganization, your personal data may be shared with the acquiring party.
Cookies
We use both session and persistent cookies to track user interests and improve website experience. Cookies do not damage your computer systems and can only be read by the website that placed them.
If you do not wish to have cookies collected, you can disable them through your browser settings, or you can choose to delete existing cookies. Please note that disabling cookies may impact some website features.
Security
VECTOSOLE takes all reasonable precautions to protect your information. Sensitive information (e.g., credit card details) is encrypted using Secure Socket Layers (SSL) encryption software. While we take all reasonable steps to protect your data, we cannot guarantee its absolute security.
Third-Party Tools and Links
We may provide you access to third-party tools over which we have no control. Your use of these tools is at your own risk. Additionally, our site may contain links to third-party websites that we are not responsible for.
We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We reserve the right to change this Privacy Policy and any procedures related to the treatment of information. Any updates to this Policy will be posted on this page, and the date of the last revision will be indicated at the top. By continuing to use the site after changes are posted, you accept the updated policy.
Contact Information
For questions regarding this Privacy Policy, please contact us at support@vectosole.com.